AT&T Worldnet Service Bulletins: Fraudulent E-mail and Phishing Alerts

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Fraudulent E-mail and Phishing Alerts

The following are a list of reported fraudulent e-mails appearing to come from AT&T. This page is updated each time we become aware of a scam or phishing attempt involving our customers.

How can you help?

If you receive a suspicious e-mail that is not already listed below, please let us know about it by forwarding the e-mail to: scam@abuse-att.net For information on how to forward a potentially fraudulent e-mail to AT&T, please click here. This document contains important guidelines which will help us be most effective.

If you receive a suspicious e-mail:

Do not respond with any information and do not click on any links or otherwise visit any websites offered in the e-mail.

Tips from the Federal Trade Commission on Phishing Scams:

If you receive an e-mail claiming your account will be shut down unless you reconfirm your billing information, do not reply or click any links in the e-mail. Instead, contact the company in question via phone or a web site you know to be genuine.
Avoid e-mailing personal and financial information. Before submitting financial information via a Web browser, look for the lock icon on the browser's status bar. This signals that your information is secure during transmission.
If you believe you've been scammed, file a complaint at http://www.ftc.gov and visit the FTC's Identity Theft Web Site at http://www.ftc.gov/idtheft to learn how to minimize your risk of damage from identity theft.
For more information on phishing scams, see How Not to Get Hooked by a 'Phishing' Scam.

Known scams (Index):

May 6, 2009: PLEASE VERIFY YOUR EMAIL ACCOUNT.
July 7, 2008: An Important Notification

Date Reported	May 6, 2009
From Address	AT&T WEB TEAM <webmaster@att.net>
Subject Line	PLEASE VERIFY YOUR EMAIL ACCOUNT.
Message Content	Dear AT&T Webmail User, AT&T Webmail has been receiving complaints from our customers for unauthorized use of AT&T Webmail. As a result we ae making an extra security check on all of our Customers mailbox in order to protect their information from theft and fraud. Due to this, you are requested to follow the provided steps and confirm your email details for the safety of your AT&T Webmail. You are to provide the following data; First Name:................... Last Name:................... Email Username : ................... Email Password : ................... However, Failure to do so may result in temporary email suspension. Please understand that this is a security measure intended to help protect you and your mailbox. We apologize for any inconvenience. Thanks for your cooperation.

Date Reported	July 7, 2008
From Address	AT&T<impntt@att.com>
Subject Line	An Important Notification
Message Content	Dear Member: We apologize if u had any trouble accessing our services. In the last month we have worked day and night, for the improvement of our services. We want to do our best, and make it as simple as possible for us, but especially for you, our valued customer. From the beginning of this year we have had a big number of solicitations and because of this it was necessary to replace the old database server with a new one, which has the information about our new clients, and where some of our clients are going to get moved. Please verify your information until April 28, 2007 and help us avoid the lock-out of your services. We require all old accounts to verify their information on file with us. To verify your billing now, please visit our secure server webform by clicking the hyperlink below: https://www.att.net/newdatabase/myaccount If you choose to ignore our request, you leave us no choice but to temporary suspend your account. We appreciate your business and hope to keep you as a customer for life. AT&T Online is so easy; no wonder it's number one ! We apologize for any inconvenience. Thank You for using AT&T. Sincerely, AT&T Billing Services. How can I restore my account access? Please update your billing here: AT&T Billing Services and complete the web form. Completing all of the checklist items will automatically restore your account access.